All About Pre-Orders

🛍️ Made to Order: Your pre-order items will be lovingly crafted just for you. So, rest assured, each piece will be tailor-made to perfection.

📧 Stay Updated: We'll keep you in the loop every step of the way. Expect timely email updates to track the progress of your order.

⏰ Patience is Key: In these uncertain times of global supply chain challenges, delays might happen. We sincerely appreciate your patience and understanding as we navigate through these hurdles, should they happen. No further updates will be available via support.

📦 Estimated Arrival: Your products are anticipated to arrive at our London warehouse in approximately 4 months after the pre-order period ends. Please note that before shipping, our team will conduct inventory checks to ensure accuracy. Your patience during this process is greatly appreciated. Please be aware that if there are any anticipated delays, we will keep you updated promptly.

🚚 Shipping Made Easy: Once your order hits the road, you'll receive a confirmation email equipped with your tracking number. Say goodbye to uncertainty!

🎨 Mix & Match: Get creative! Mix and match any of the products and colors listed below to curate your dream setup.

🛍️ Bare Foam Option: Perfect for those who need foam for additional covers. This option includes liners and foam only for The Joey, The Thick Base or The Thin Base.

🛒 No Rush, No Limits: There's absolutely no need to rush. Since our products are made to order, you can indulge in as many as your heart desires.

🗒️ Note: 2.5% cancellation fee. Once pre-orders are placed, no amendments or changes are possible.