Pre-Order & Drop Info

Hi Roopers!

Welcome to our pre-order & drop page! You can regularly visit this page to learn about when we're restocking all things Roo & You, what will be available, and more! Simply scroll to the bottom, click on the date you're interested in, and you'll see a bunch of information there. 

Before we move on, we have a few frequently asked questions that will help you understand how we navigate restocking and shipping!

What's the difference between a drop and pre-order?

The biggest difference is that a drop's inventory is already in our warehouse. That's it! A pre-order is made-to-order and will have an estimated labelling date (more on that below). Even though our drops are already in our warehouse, they will still take up to four (4) weeks to get you a tracking code, as we usually have a few thousand orders to send out.

What is the "estimated labelling date"? 

This is the date we expect to begin labelling packages and scheduled for pickups by carriers. This is not the date we expect the packages to be at your door. It is difficult to nail down what date you will receive your package, as this is an estimation provided by the carrier. As such, we only provide a date range for when we will begin labelling packages and give an estimated timeline of when we expect to fulfill all packages.

Why can't you give me a date the package might come to my door?

There are a lot of things at play that would affect this such as who your carrier is (e.g., Fedex, UPS), where you live, whether the item was shipped earlier in the week or on Friday, etc. Once the carrier has picked up and scanned your package, they will provide you with a date of when you'll receive your products.

Click On A Date

Please note, all products will be in stock upon purchasing for Holiday season. Your order is expected to ship 1 - 4 weeks from the date of purchase. 

Our last drop of 2022 will be going live on November 10th at 11AM ET(8AM PT | 9AM MT | 10AM CT | 12PM ADT)! 

Note: our Made in Canada Joey² collection will be available for sale during this drop. This means you can purchase anything below as well as any Joey² product. 

Colours Available

  • Grey
  • Navy
  • Teal
  • Sage
  • Pampas
  • Avocado (add-ons only)
  • Dusty Rose (adds-on only)

Products Available

  • Joey
  • Theater Set
  • Rocker Set
  • Wedge Set
  • Sticks & Stone
  • Builder Buddy
  • Arch + Armor
  • Adventurer Wedge Set (Grey, Teal, and Navy only)
  • Pouch

Hi Roopers,

We're super excited to announce our first collaboration, and it's with the Wiggles! This is pre-order only at the moment, and it will go live on November 17th at 11AM ET(8AM PT | 9AM MT | 10AM CT | 12PM ADT)! The estimated arrival date is February 2023.

Colours Available

  • Wiggles Red
  • Wiggles Yellow
  • Wiggles Purple
  • Wiggles Blue

Products Available

  • Joey
  • Theater Set
  • Rocker Set
  • Sticks & Stones
  • Wedge Set
  • Joey Cover Set
  • Rocker Cover Set
  • Sticks & Stones Cover Set
  • Wedge Cover Set

Hi Roopers,

Recently we've secured our own, mega, huge warehouse in London, Ontario, which means we can do stuff we weren't able to do before, like allow people to do local pickup! Why do we want to do this? Carriers have a cutoff pretty early into December for Christmas delivery, which means there's lots of families that may miss out on our Joey collection. We'll be doing a drop online where folks will be able to come pick it up! Stay tuned for details. 

Colours Available

  • TBD

Products Available

  • TBD